![]() Have you made any progress, Margie? Has anyone else experienced this? I have another computer, but it's entirely devoted to business and I don't really want to start playing games on it. I'm also not quite sure what to make of the whole sound thing, but I can't help but think it might be significant. I do believe that there was a Java update just a couple of days ago, but I'm not sure if this is important or not. ![]() I uninstalled a second time, cleaned the registry, rebooted, reinstalled, and rebooted again and it still crashed. I uninstalled and reinstalled the game and, interestingly, didn't lose my game in progress - but the program still crashed when I selected Casual mode. I can, however, start a new Casual game (which will presumably crash - sometime). Lastly, the game will allow me to play my in-progress Expert mode game (presumably up to a point I have yet to reach before crashing) but will immediately crash if I select Casual mode. I also noticed that, while the first time it crashed after being shut down (I had closed the game and was re-launching it later), the second time I was in the middle of a game session.Īnd I also noticed that it will still crash if I try to play with no sound. I started playing again in Casual mode, and the game crashed again - same error message - but this time it crashed earlier, Week 6, I believe. I have to play a file or something on RealPlayer or Windows Media Player - anything seems to work - and then re-launch the game for the music to play. One of the things that I noticed about my situation is that if I launch the game immediately after I boot the computer, there's no sound for the game (even though the game Options indicate the music, etc., should be on). Because I liked the game, I elected the email, but I've not yet heard anything from them. I told the young man I was getting a certain error code, and he said that several people had reported it and he immediately offered either a coupon for a replacement game or indicated that they'd email me when the problem was resolved. I chatted with BFG customer support on Thursday. Re: Question re: Uninstalling/Reinstalling Game Many thanks to all you teckkie genuises out there! I played the game for quite awhile without having any problems, and I think it happened because I had an incompatible program running at the same time, so I think just uninstalling the game and reinstalling it will rectify it.īut I'd almost finished the game, doggone it, and I don't particularly want to start over if I can help it!ĭoes anyone know if one loses one's progress if you uninstall and reinstall the game program? (I've been afraid to try.) I've also tried launching the game from the desktop icon as opposed to using the game manager, but I still get the same result. In addition, I can play other games I've purchased with BFG but not this one. I've restarted my computer, but the problem is not resolved. The game loads, the opening screen loads, I click "Continue Game" and then the game crashes and I get the following error message: This in itself isn't a problem, but I'd like to save my progress in the game if that's possible. I think I need to uninstall and reinstall Ranch Rush, which I purchased a day or two ago from Big Fish Games. Hi, all! While I'm waiting for Big Fish Games online chat to be available this morning, it occurred to me that someone here might have the answer to my question.
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